REQUESTS FOR REFUND OR TRANSFER
Updated: April 2023
REQUEST FOR REFUND (8-week Programs):
- Refund timeline is as follows:
- 100% Refund prior to the start of classes
- Prorated refund after classes begin up until the third week of programming.
- No refund will be issued after the third week of programming
**Exceptions may be made due to extenuating circumstances, such as documented participant injury**
- Refunds will be issued to the credit card used for payment. Requests are processed within 7 days from the requested date.
Summer Camps:
- Requests for refunds made 14 or more days from camp starting date will be processed for the full registration fees.
- Requests for refunds made 7-13 days from camp starting date will be processed for 50% of registration fees..
- No refunds are available for requests made within 6 days of camp starting date
- No refunds available once camps have begun.
**Exceptions may be made due to extenuating circumstances, such as documented participant injury**
Tournaments:
- Requests for refunds for Tournaments/Competitive Play can be made until noon the Thursday before the event is scheduled to take place. No refunds are available after that deadline.
TRANSFERS
- Transfers are only allowed before classes begin & as long as space is still available in the class. Once classes have started, transfers are not allowed.
Refunds may be requested via email to [email protected]